FAQ
Check-in is available from 3:00 pm. Check-out is until 12:00 noon.
At check-in, you will need to present photo ID and the credit card used to make the booking. The name on the card must match that of the person booking the stay.
You can book directly on the official website hotel-diana-dauphine.com, by phone on +33 3 88 36 26 61 or by email at [email protected].
Yes. By booking directly on the official website, you are guaranteed to find the best rate for your chosen dates, with no booking fees and a fully secure payment.
For flexible bookings, cancellation is free of charge if made before 3:00 pm (CET) on the day before arrival. After this deadline or in the event of a no-show, the first night will be charged.
For bookings under non-cancellable and non-modifiable conditions, the full amount is required at the time of booking. In the event of cancellation or no-show, the full cost of the stay will be charged.
The hotel accepts Visa, Mastercard and American Express, as well as ANCV holiday vouchers. Cheques are not accepted.
Yes, a tourist tax of €2.86 per day per person is added to room rates.
Hôtel Diana Dauphine has 46 rooms in three categories: Standard Rooms, Superior Rooms and Deluxe Rooms.
All rooms feature air conditioning, free Wi-Fi, an LCD TV (satellite channels), a work area, a safe, Nuxe® toiletries, a minibar, a coffee machine and a hairdryer. Deluxe Rooms also offer slippers and bathrobes.
Yes, the hotel is entirely non-smoking. In the event of non-compliance, a cleaning fee of €200 will be charged.
The Signature “Organic & Gourmand” breakfast is available as an extra at €20 per person per day. It showcases local and organic regional produce, including Thierry Schwartz's natural sourdough breads and pastries.
Yes, the hotel has a private underground car park at €30 per night (booking recommended, limited spaces) and spaces equipped with electric charging points at €50 per night (subject to reservation).
Yes, pets are welcome for a supplement of €25 per day.
Yes. Certified Accueil Vélo, the hotel provides a secure bike storage room with a repair workshop, and offers bike rental at reception.
Yes, Wi-Fi is free for all guests, with access to PressReader and more than 4,500 newspapers and magazines.
From the hotel, Notre-Dame Cathedral and Petite France are a 10-minute walk away, the Palais Rohan and its museums 15 minutes, and the Ill quaysides 12 minutes. During the festive season, the Christmas market is a 10-minute walk away.
Hôtel Diana Dauphine is located at 30 rue de la 1ère Armée in Strasbourg, in the lively Krutenau district, a stone's throw from the historic centre. The Porte de l'Hôpital tram stop (lines A and D) is 250 metres away.
From Strasbourg railway station, take tram A or D to the Porte de l'Hôpital stop, 250 metres from the hotel (about 15 minutes). Strasbourg-Entzheim airport is 20 km away, a 25 to 30-minute drive; the train station opposite the airport connects to the city centre in about 15 minutes.
You can reach the Hôtel Diana Dauphine team by phone on +33 3 88 36 26 61 or by email at [email protected].